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Automation & AI · Enterprise

Commission Reconciliation That
Used to Take 3 Days. Now: 2 Hours.

Insurance agencies leave money on the table every month, not through bad sales, but through missed commissions that slip past manual review. This system pulls statements from 150+ carriers automatically, reconciles them against your records with 90%+ accuracy, and surfaces every discrepancy before you lose it.

92%
Cost Reduction
150+
Carriers
90%+
Auto-Reconciliation
Commission Automation Dashboard
GCP Cloud Run Vertex AI Gemini LLM LangGraph Stagehand FastAPI
Project Overview

Automated Commission Processing Built for Insurance Agencies

Manual commission reconciliation consumed 160+ hours per month and still produced an 8–12% error rate. This platform automates the entire process.

  • AI agents navigate 150+ carrier portals automatically
  • Gemini-powered extraction reads complex PDFs with full accuracy
  • Reconciliation engine cross-references everything and flags only true exceptions
  • 6-hour full retrieval window vs. a full week of manual work
Insurance / Financial Services
Enterprise Automation & AI Reconciliation
Google Cloud Platform (GCP)
150+ and growing
Full retrieval completed in 6 hours
✓ Live & Operational
The Challenge

The Problem & Our Solution

The Problem

Manual Processes Were Unsustainable

160+ hours per month, 150+ portals, and still an 8–12% error rate — the process could not scale.

  • A full week of manual data entry per cycle
  • Missed commissions not caught until the next audit
  • No scalability as carrier count grew
The Solution

Automation That Learns and Adapts

AI agents retrieve, extract, and reconcile — and when portals change, the self-healing logic adapts automatically.

  • Automated retrieval from 150+ carrier portals
  • Precision extraction from complex multi-page PDFs
  • Self-healing when portal layouts change
What It Does

Core Capabilities

Automated Statement Retrieval

Stagehand agents navigate 150+ carrier portals autonomously - handling authentication, MFA, and document downloads without any human intervention.

  • Agentic navigation with self-healing logic
  • Automatic adaptation to portal updates
  • Secure credential management via Secret Manager
AI-Assisted Reconciliation

OCR and LLM extraction reads complex PDFs and pulls the exact financial fields you need. Clean matches need no manual review at all.

  • Extracts policy numbers, premiums & commission %
  • Cross-references against commission logs automatically
  • ML-driven validation at scale
Exception Management

The system identifies underpayments, missing entries, and data gaps, and surfaces only the cases that truly need a human decision. The rest gets resolved automatically.

  • Automated discrepancy flagging with full context
  • Prioritized exception queues for review teams
  • Full audit logging & compliance trails
Real-Time Monitoring

24/7 cloud-native monitoring tracks every agent run, extraction job, and reconciliation cycle - with automated alerting on any deviation.

  • Live job status across all 150+ carriers
  • Failure detection & automatic retry logic
  • Performance dashboards with historical trends
Analytics & Reporting

Detailed reporting on commission accuracy, processing time, and cost savings. Export-ready summaries for finance and compliance teams with one click.

  • Month-over-month cost and accuracy trends
  • Carrier-level reconciliation breakdown
  • Audit-ready export in PDF or CSV
Enterprise Security

VPC Service Controls, IAM roles, and Secret Manager protect every credential and transaction - built for insurance and financial services compliance.

  • Zero plaintext credential storage
  • Full IAM access control per team member
  • Encrypted at rest and in transit (GCP native)
End-to-End Workflow

How It Works

1

Automated Login

AI agents securely authenticate to 150+ carrier portals using encrypted credentials, handling MFA and security challenges automatically.

2

Intelligent Navigation

Stagehand agents navigate complex portal structures, adapting to layout changes with self-healing logic and real-time decision making.

3

Document Retrieval

System identifies and downloads commission statements, handling various file formats and ensuring complete data capture across all carriers.

4

AI Extraction

Gemini AI analyzes PDFs with long-context understanding, extracting policy numbers, premiums, and commission percentages with precision.

5

Automated Reconciliation

Cross-references extracted data against your commission logs, identifying matches and flagging discrepancies automatically in real time.

6

Exception Handling

Prioritized queue of discrepancies with detailed context, enabling efficient human review and resolution of only the true edge cases.

Technical Architecture

Enterprise Architecture on Google Cloud Platform

Agentic Automation

Browser agents that scale to any carrier.

Cloud Run and GKE provide horizontal scaling so all 150+ carriers are processed simultaneously. FastAPI orchestrates every job. Playwright and Stagehand power the containerized browser engine with AI-driven navigation that self-heals when portals change.

Discuss Architecture →
Cloud automation infrastructure
AI-Powered

LLMs that read PDFs like a human expert.

Vertex AI handles long-context analysis of complex multi-page commission statements. Gemini LLM delivers highly accurate extraction and reasoning. LangGraph manages the full agentic workflow - from retrieval through to reconciliation - as a stateful, auditable graph.

Explore AI Stack →
AI intelligence layer
Enterprise Security

Every credential encrypted. Every transaction logged.

Cloud Storage archives all retrieved commission statements. Cloud SQL (PostgreSQL) maintains complete transaction history and commission logs. Secret Manager ensures zero plaintext credential storage with fine-grained IAM access controls across the entire platform.

View Security Docs →
Data storage and security
Demo

See the Solution in Action

Watch how our AI automation retrieves and reconciles commission statements across multiple carrier portals. end to end, without human intervention.

Live Demo Available
Book a personalized walkthrough and see the system working with your actual data and workflows.
Book an AI Strategy Call

3-minute demo: End-to-end automation from carrier login to reconciliation

Impact

Before & After Transformation

MetricManual Process (Before)AI Automation (After)
Processing Time5–7 business days6 hours
Manual Labor Hours160 hours / month12 hours / month
Error Rate8–12%<1%
Monthly Cost$12,000$1,000
Carriers Processed50–70 carriers150+ carriers
Reconciliation Accuracy75–85%90%+
Discrepancy DetectionReactive (post-audit)Real-time flagging
ScalabilityLimited by headcountUnlimited (cloud-native)
Platform Screenshots

Platform Screenshots

Real-Time Dashboard

Real-Time Dashboard

Monitor processing status across all carriers

Reconciliation Results

Reconciliation Results

Full matching and exception reporting

Automation Console

Automation Console

View live agent activity and navigation logs

AI Extraction View

AI Extraction View

Review extracted data with confidence scores

Exception Management

Exception Management

Prioritized queue for human review

Audit & Compliance

Audit & Compliance

Complete transaction history and reporting

Performance Targets

Success Metrics

6
Hours

Complete statement retrieval for all 150+ carriers within the first 6 hours of each month

90%+
Auto-Reconciliation

Automated reconciliation rate requiring zero human intervention

150+
Carrier Coverage

Full integration across major insurance carriers, with more added on an ongoing basis

24/7
Monitoring

Continuous performance monitoring with automated alerting on any failures

Commission reconciliation used to take my team 3 full days every month. Now it's done in under 2 hours with 90%+ accuracy. We recovered $40,000 in missed commissions in the very first month. The ROI paid for the build in 30 days.
MT
Marcus Thompson
Principal · Insurance Agency, Atlanta
Business Value

Key Business Benefits

Operational Excellence

Eliminate manual data entry and reduce processing time from days to hours with automated workflows that operate continuously without breaks or errors.

Cost Efficiency

Achieve a 92% reduction in operational costs by transitioning from labor-intensive manual processes to intelligent automation that scales without headcount.

Enhanced Accuracy

Minimize human error with AI-driven validation and reconciliation that maintains consistent quality standards across every transaction, every month.

Unlimited Scalability

Cloud-native architecture that grows with your business. handling more carriers and higher transaction volumes without re-engineering or adding headcount.

Risk Mitigation

Automated exception detection catches discrepancies immediately, preventing revenue leakage and compliance issues before they compound.

Audit Compliance

Full audit trails and automated documentation ensure regulatory compliance and complete transparency for every reconciliation cycle.

Infrastructure Choice

Why Google Cloud Platform

Unified Platform

Native integration between Vertex AI and GCP storage and compute layers ensures optimal performance and simple operations. no glue code required.

Cost Efficiency

Cloud Run's pay-per-use model ensures you only pay for compute resources while automation is actively processing, eliminating idle infrastructure costs entirely.

Enterprise Security

VPC Service Controls and IAM provide enterprise-grade protection for sensitive insurance data with granular access controls and full compliance certifications.

ROI

Investment & ROI

92% Cost Reduction - $12K/mo to $1K/mo

What used to cost $12,000 a month in labor now runs for under $1,000, automatically, around the clock. The system typically pays for itself within the first month.

$200
Cloud Infrastructure

GCP Cloud Run hosting, Cloud SQL databases, and secure credential storage with enterprise-grade reliability.

$300
AI Operations

Continuous monitoring of agent performance and management of the Stagehand browser environment.

$250
Model Enhancement

Ongoing fine-tuning of AI models to handle increasingly complex carrier PDF layouts and formats.

$250
Feature Development

Continuous platform improvements, new carrier integrations, and feature enhancements based on client feedback.

Common Questions

Everything You Need to Know

What billing and ops teams ask before automating carrier reconciliation.

Book a Free Call

How many carrier portals does the system support?

+

150+ carrier portals covering the major national and regional carriers. If a portal you use isn't on the list, we add it within 5–7 business days of request. No carrier is off the table.

What happens when a carrier portal changes its layout?

+

Our monitoring system detects layout changes automatically. Tech Velocity investigates and pushes a fix within 24–48 hours. You get a notification — the queue pauses and resumes cleanly when it's resolved. No manual intervention needed from your team.

Is patient and claims data secure during automation?

+

Yes. No PII or PHI is stored outside your systems. The automation reads from carrier portals and writes directly to your internal system only — zero third-party data retention, zero exposure.

How much IT involvement does setup require?

+

Minimal. You provide read access to your carrier portal credentials and your internal billing system. Tech Velocity handles all technical configuration — typically completed in 2–3 weeks with no IT overhead on your side.

Build Your Solution

Find Out How Much Commission
You Are Missing Every Month.

Most agencies we work with find thousands in unrecovered commissions in the first month. Book a free audit and we will analyze your current reconciliation process, then show you exactly what this system would recover.

Find My Missing Commissions Back to Projects
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